Jewelry Logistics & Sales Assistant

AEON Jewellery
Location: Dubai
Work arrangement: Remote
Employment type: Full-time
Salary: AED 2,000–3,000/month
Published: 27 Oct
Application deadline: 10 Nov

Job Title: Jewelry Operations & Sales Assistant

Location: UAE

Employment Type: Full time

About Us:

We are a growing jewelry brand with a presence in select retail stores and pop-up events. We are looking for an energetic, detail-oriented, and customer-focused individual to join our team and support our day-to-day sales, social media, and inventory operations.

Key Responsibilities:

  • Client Engagement & Sales: Respond promptly to customer inquiries via Instagram DM and WhatsApp; maintain client database and prompt follow-ups with leads and past clients if needed.
  • Event Support: Actively support and execute sales, client greeting, setup, packing during pop-ups, exhibitions, and retail events.
  • Order Processing & Logistics: Handle order fulfillment, packing, dispatching online sales, and arranging couriers/deliveries.
  • Inventory & Record Keeping: Perform physical stock counts across retail stores, update Microsoft Excel stock sheets, and log daily sales entries.
  • Visual Merchandising: Assist in maintaining proper display, cleanliness, and presentation of jewelry pieces at pop-ups and retail stores.
  • Supplier Coordination & Errands: Assist in visiting local stone suppliers, gold souqs, or workshops to pick up/drop off gemstones, raw materials, or jewelry pieces in production.
  • Production Order Tracking: Follow up with workshops and suppliers on order statuses, repair work, and delivery timelines to ensure orders are completed on schedule.

Requirements:

  • Fluent in English (written and spoken).
  • Proficient in Microsoft Excel.
  • UAE Driving License & car (preferable).
  • Strong communication, multitasking, and organizational skills.
  • Previous background or strong interest in retail, fashion, or luxury goods. (preferable)

Pay: AED2,000.00 - AED3,000.00 per month

Work Location: Hybrid remote in Dubai

Order fulfilment coordinationCustomer follow-upsCustomer records maintenancePeriodic inventory countsRecord keepingCommunication with suppliersCustomer communicationOrder status updatesCustomer relationship buildingInbound customer supportSupplier lead time managementClient coordinationVisual merchandisingPackingData entry in ExcelInventory checksOperations coordinationVisual merchandising maintenanceOutbound customer outreachGreeting customersDelivery trackingOrder preparationOn-site event supportOrder expeditingInbound sales enquiry handlingOrder shippingGoods-out dispatchExternal supplier coordinationProfessional communication with external stakeholdersCustomer service through social mediaBasic social media response managementClient servicesCustomer engagementPhysical inventory counts for inventory managementCustomer relationship managementRetail stocktakingVendor communicationMulti-channel communication handlingMerchandising display arrangementHandling customer service requests
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