Clinic Supervisor & Sales Coordinator.

Full job description

We are hiring a smart and energetic Female Clinic Supervisor & Sales Coordinator to join our team.

Key Responsibilities

• Maintain a positive, empathetic, and professional attitude toward patients at all times.
• Schedule appointments, coordinate doctor consultations, and ensure proper patient follow-up.
• Handle patient complaints and resolve concerns professionally.
• Coordinate with doctors, nurses, receptionists, and other departments to ensure smooth patient services.
• Contact potential and existing patients to inform them about clinic services, treatments, and promotional offers.
• Understand patient requirements and provide appropriate information about available treatments and services.
• Follow up with inquiries and leads to convert them into appointments and confirmed treatment bookings.
• Achieve assigned sales targets and contribute to the clinic's revenue growth.
• Maintain records of leads, follow-ups, conversions, and sales performance.
• Prepare regular reports on sales activities, patient inquiries, and conversion rates.
• Supervise daily clinic operations and ensure smooth and efficient workflow.
• Monitor appointment schedules, patient flow, and service quality.
• Ensure the clinic is clean, organized, and ready for daily operations.
• Ensure patient files, consent forms, and other required documents are properly maintained.
• Ensure staff follow clinic policies, procedures, and applicable DOH requirements.

Skills and Qualifications

• Bachelor's degree.
• Minimum 3 years of experience in healthcare or a clinic environment.
• Experience in patient coordination, sales, and clinic operations.
• Strong communication, interpersonal, and organizational skills.
• Fluency in Arabic is required.
• Ability to handle patient complaints and manage difficult situations professionally.
• Good computer skills and knowledge of patient management systems.
• Ability to manage staff, coordinate daily operations, and achieve sales targets.

Application Question(s):

• Do you have own Visa?
• Are you available to join immediately?

Experience:

• patient coordination, sales, and clinic operations: 3 years (Required)

Language:

• Arabic (Required)

Work Location: In person