Executive - Retail Sales

Job Description

Customer relationship

• To fully perform in the sales process facilitating the sale of new vehicles on behalf of the brand.

• Record and manage each enquiry in dealer management system, demonstrating proactive follow up.

• To ensure the customer transaction is semless, meeting the customer expectations of experience within the timely manner.

• Understanding of key performance indicators, given from the line manager.

• Support the line manager to maximize the profitability of each sale.
  Administration

• Responsibly follow the documented sales process, complying to company and legal requirements.

• Support the customer in the understanding of the process and requirements to fulfil the purchase of a new vehicle.

• Support the line manager to maintain the sales operations to the desired standards in display and presentation.

• Adhere to all HSSE standards.