waitress/cashier

Job Summary

The Waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience.

Duties and Responsibilities

• Greet and welcome customers warmly.
• Present menus and explain menu items when required.
• Take food and beverage orders accurately.
• Serve food and drinks promptly and professionally.
• Ensure tables are clean, properly set, and ready for guests.
• Check customer satisfaction during and after meals.
• Handle customer requests and complaints professionally.
• Coordinate with kitchen and cashier staff to ensure smooth service.
• Prepare bills and assist customers with payment procedures.
• Follow food safety, hygiene, and company standards at all times.
• Assist in cleaning and closing duties at the end of the shift.
• Process cash, credit/debit card, and digital payment transactions accurately.
• Issue receipts, refunds, and exchanges according to company policy.
• Maintain an accurate cash drawer and perform cash reconciliation at the end of the shift.
• Answer customer inquiries regarding products, prices, and promotions.
• Ensure the checkout area is clean, organized, and presentable.
• Report any payment discrepancies or system issues to management.
• Assist with basic administrative and inventory-related tasks when required.
• Follow company policies and health and safety regulations.

Requirements

• Good communication and interpersonal skills.
• Basic mathematics and cash-handling skills.
• Friendly, professional, and customer-focused attitude.
• Ability to work in a fast-paced environment.
• Basic English communication skills.
• Previous experience in the hospitality industry is preferred but not mandatory.
• Knowledge of food safety and hygiene practices.

Pay: AED1,800.00 - AED2,200.00 per month

Work Location: In person