Head of Data & Insights

Role Description The Head of Data & Insights is a part-time, remote role responsible for leading data-driven decision-making across Muscat Arbitration & Mediation Days. This role oversees the collection, organization, and analysis of attendee, partner, and market data to inform event design, marketing strategies, and stakeholder engagement. Day-to-day tasks include developing dashboards and reports, identifying key performance indicators, and translating complex data into clear recommendations for the leadership team. The Head of Data & Insights will collaborate with marketing, operations, and program committees to refine audience targeting, measure event outcomes, and support strategic planning for future editions.

Qualifications

• Strong Business Insights and Customer Insight skills to translate data into actionable recommendations for event strategy and stakeholder engagement.
• Proficiency in Market Analysis and Market Research to understand industry trends, competitor positioning, and audience segments.
• Advanced Analytical Skills, including experience with data visualization tools, reporting, and quantitative analysis.
• Experience working with event, conference, or professional services organizations, preferably in legal, arbitration, or dispute resolution fields.
• Ability to communicate complex findings clearly to non-technical stakeholders, both in writing and in presentations.
• Comfort working independently in a remote environment, managing multiple priorities and deadlines in a part-time capacity.
• Bachelor’s degree in economics, data science, business, statistics, or a related discipline; advanced degree or relevant certifications are an advantage.
• Familiarity with CRM systems, survey tools, and analytics platforms (e.g., Excel, Power BI, Tableau, or similar) is highly beneficial.