Marketing & Sales Executive
CAR CONNECT FZE LLCKey Responsibilities
- Customer Engagement & Consultation
- Greet and assist walk-in showroom visitors, online leads, and telephone inquiries.
- Qualify buyers by assessing their specific vehicle requirements, lifestyle needs, and budget.
- Build strong personal rapport and maintain an ongoing customer pipeline.
- Vehicle Presentation & Test Drives
- Maintain up-to-date knowledge of the current pre-owned inventory, vehicle specs, and history.
- Highlight unique features, vehicle history reports, and value propositions of specific models.
- Conduct organized, safe, and professional vehicle demonstrations and test drives.
- Collaborate with the finance department to present financing and insurance (F&I) options.
- Negotiation & Closing
- Negotiate sales pricing and trade-in allowances within predetermined dealership limits.
- Overcome buyer objections through value-based selling and transparent communication.
- Complete all sales documentation, registration paperwork, and handovers accurately.
- Pipeline & Showroom Management
- Log all interactions and update the Customer Relationship Management (CRM) system daily.
- Follow up with past buyers and unsold leads to generate referrals and repeat business.
- Ensure the used car display area is clean, orderly, and professionally presented.
Pay: AED1,700.00 - AED8,300.00 per month
Application Question(s):
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Requirements & Qualifications
- Experience: Minimum 1–3 years of experience in automotive sales (used car dealership experience is highly preferred).
- Education: High school diploma or GED equivalent required; a college degree is a plus.
- Licensing: Must possess a valid, clean driver's license with a good driving record.
- Skills:
- Proven track record of meeting or exceeding monthly sales targets.
- Strong negotiation, active listening, and relationship-building abilities.
- Familiarity with dealership software and CRM systems (e.g., VinSolutions, DealerSocket).
- Basic mathematical proficiency for calculating payment structures and finance margins.
- Attributes: Outgoing personality, high resilience, and the ability to work flexible showroom hours (including weekends).
Work Location: In person
Test drive coordinationCustomer follow-upsPromotional pitchingCustomer relationship management softwareSales persuasionVisitor query responseSales objection handlingCustomer records maintenanceLead generation from existing customersCustomer communicationPricingProduct presentationCustomer relationship buildingMaintaining an organised workspaceCustomer retentionHandling inbound customer enquiry callsReferral-based lead generationCustomer needs analysisProfessional interactions in public areasSales referralsOutbound customer outreachSales needs analysisNegotiation closing techniquesGreeting customersCRM system managementOpportunity managementFeature-benefit sellingOvercoming sales rejectionSales experience within the retail industryInbound sales enquiry handlingCRM interaction and call note loggingClient relationship management (CRM) softwareSales activity loggingFront desk or reception query managementClient needs assessmentLead ConversionClient database systemsNegotiation with external counterpartiesMathsLead nurturing