Fitcode | Sales Executive, Tilal Al Ghaf

Arada
Location: Dubai
Employment type: Permanent
Published: 22 Oct
Application deadline: 5 Nov

About us

At FITCODE, we're here to raise the standard of fitness and wellbeing. Combining performance, expert coaching and premium wellness experiences, we create an environment that inspires our members to push their limits, achieve their goals and unlock their full potential.

From state-of-the-art training facilities and expert-led classes to personalised fitness and recovery, everything we do is designed to deliver an exceptional member experience.

Behind that experience is a passionate, high-performing team. We're looking for people who bring energy, expertise and ambition to what they do and are always striving to be better.

Join FITCODE and be part of a team that's raising the standard of health, fitness and wellbeing across the UAE.

Role Purpose:

The Sales Executive (SE) is responsible for actively generating a specific number of sales on daily and monthly basis. He/she should permanantly deliver highest levels of Customer care to ensure members’ satisfaction, loyalty and retention. The SE should also support the club in all sales and marketing events and activities, and should be open to additional tasks that are assigned by the management and that help increase membership number and members’ retention.

The SE should be highly motivated to deliver results at or above Company expectations in member acquisition and retention.

Key Responsibilities:

  • Aquire and maintain a complete understanding of the skills required to perform the sales function successfully
  • Implement Company sales policies and procedures to discover prospective buyer's fitness goals, their motivation for joining, and any possible objections.
  • Respond to all information calls.
  • Continuously develop leads and solicit referrals.
  • Successful completion of each month’s sales targets.
  • Perfom reporting and adminstration functions on a daily, weekly, and
  • Complete all new member contracts in accordance with company standards.
  • Deliver the highest standards of customer care.
  • Ensure effective and efficient communication with both members and other departments.
  • Perform other tasks related to members’ service and retention as suggested by the Sales Manager.

What you'll bring:

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

Why join Arada?

At Arada, you'll have the opportunity to contribute to projects that transform communities while working alongside talented professionals in a culture that values innovation, collaboration and continuous growth. We are committed to creating an inclusive workplace where everyone has the opportunity to thrive and make a meaningful impact.

Equal Opportunity Statement

Arada is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals and make employment decisions based on merit, experience and business needs.

Sales objection handlingCustomer communicationCustomer service call handlingSales reportingCustomer relationship buildingInbound customer supportHandling inbound customer enquiry callsReferral-based lead generationCustomer retention techniquesInternal stakeholder communicationSales referralsInbound voiceDirect client contactOvercoming sales rejectionPerformance reportingInternal department liaisonInbound sales enquiry handlingProfessional communication with external stakeholdersMembership salesClient retentionClient servicesCustomer engagementSales orientationNeeds-based sellingBuilding customer loyaltyProspectingTime-based sales targetsAnswering product or service questionsSales activity targetsProfessional communication with clients or visitorsClient referralsClient communication skillsBusiness lead generationCustomer acquisitionCross-functional communicationReferral-based sellingService skillHandling telephone enquiriesClient interaction via phone calls
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