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Waiter (For Catering Services)

Al Fahim Group
Location: Abu Dhabi
Employment type: Full-time
Salary: AED 1,300/month
Published: 27 Oct
Application deadline: 10 Nov

Job Purpose:

Responsible for ensuring exceptional level of guest service at all stages, from the welcoming, through service and until the guests' departure from the outlet. Understands all the service procedures of the outlet and make sure that they are properly followed at all times. Responsible for the cleanliness and orderliness of the section assigned and the availability and condition of common utensils and equipments used.

Key Results Areas

·Greets patrons and escort them to appropriate seating.

·Presents menus to patrons and answer questions about menu items, making recommendations upon request.

·Informs customers of daily specials.

·Takes orders from patrons for food or beverages.

·Writes patrons' food orders on order slips, memorizes orders, or enters orders into computers for transmittal to kitchen staff.

·Serves food or beverages to patrons, and prepares or serves specialty dishes at tables as required.

·Checks with customers to ensure that they are enjoying their meals and takes action to correct any problems.

·Removes dishes and glasses from tables or counters, and take them to kitchen for cleaning.

·Prepares checks that itemize and total meal costs and sales taxes.

·Collects payments from customers.

·Arranges table setup according to customer requirements for banquet functions.

·Performs any other related duties as assigned.

Qualification & Experience

·High school diploma

·At least 6 months working experience in related field.

Skills

·Customer Service Oriented

·Presentable

·Good natured, cooperative attitude

·High proficiency level in English Language.

Job Types: Permanent, Full-time

Ability to commute/relocate:

  • Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • The position of Waiter requires the person to work for 9 hours for 6 days. Are you OK with it? Yes OR No?
  • The monthly salary in this position is 1,300 AED plus Accommodation and Transportation. The Accommodation is in Mussafah, Abu Dhabi. Plus Visa, Medical and Life Insurance. Annual Leave. Ticket Allowance. Are you OK to accept this? YES or NO?
  • What is the status of your Visa? How fast can you join if you are selected?

Experience:

  • Server or Waiter: 1 year (Required)

Language:

  • English (Required)

License/Certification:

  • Food Hygiene training or certificate (Required)

Work Location: In person

Customer communicationMenu information provisionTable settingMaintaining an organised workspaceTray clearingGuest complaint handling in food serviceTable-side food preparationFood service cleaningProfessional interactions in public areasClearing plates from tablesTable serviceGreeting customersReal-time guest complaint resolutionGreeting table-service guestsDirect client contactTable resettingClearing tablesExplaining the menu during table serviceFood and beverage recommendationsFood and beverage serviceBill presentation in table serviceClearing and resetting tablesClient servicesGreeting and seating guestsPayment processing in food serviceOrder takingAnswering product or service questionsProfessional communication with clients or visitorsPromoting food and beverage specialsBanquet table setupMenu explanationMenu distributionGuest issue resolutionProviding directions to guestsBillingFood service bill preparationGuest relations within food and beverageAccepting bill paymentsGreeting guests in food serviceService skill
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