Account Director (Maternity Cover, Fixed-Term)
CrowdAccount Director (Maternity Cover) | Full-time, Fixed-Term | Hybrid, UAE
Crowd is a creative and digital agency based in Dubai. We're looking for an accomplished, commercially sharp Account Director to lead a prestigious, multi-faceted Abu Dhabi Government account on a full-time maternity cover contract.
You will own the client relationship at senior level: acting as the client's key strategic advisor, setting the direction for integrated delivery across Social Media, Performance and Media Buying, Website, SEO/GEO and Content Marketing, and holding the account to high standards of quality, timeliness and commercial discipline.
The role
- Full-time, fixed-term contract (maternity cover) from mid-November 2026 to 31 March 2027, about 5.5 months
- Hybrid and remote-first: mostly remote during UAE business hours (Monday to Friday, 9:00 AM to 6:00 PM GST), with regular in-person client meetings, workshops and steering reviews at client offices in Abu Dhabi
- Reporting to the Group Managing Director
- You must be based in the UAE, with your own means of transport
What you'll do
Client leadership and stakeholder management
- Lead the relationship with senior government stakeholders, managing complex expectations, multi-layered approvals and high-priority requests with diplomatic confidence
- Chair monthly steering reviews and lead weekly status meetings and working sessions, both virtually and on-site in Abu Dhabi
- Provide strategic counsel on integrated communications and digital transformation, and anticipate and resolve client challenges early
Integrated delivery and team leadership
- Direct multidisciplinary teams across Social Media, Paid Performance and Media Buying, Website development and maintenance, SEO/GEO and Content Marketing
- Turn government mandates into clear account plans, scopes of work and creative briefs, and hold teams to agreed timelines
- Own quality across all client-facing presentations, campaign reports, digital deliverables and strategy documents
Commercial ownership
- Own the account P&L, retainer utilization, scope burn and margins
- Oversee billing, media spend reconciliations and third-party vendor costs, with no scope leakage
- Report account performance, forecasts and resource needs to agency leadership, and identify opportunities to grow the account
What you'll bring
- 8+ years of agency account management experience, including at Account Director level or as a senior lead on integrated, multi-channel accounts; UAE or Abu Dhabi Government experience is strongly preferred
- Hands-on understanding of how Social Media, Performance and Media Buying, Web Development, SEO/GEO and Content Marketing work together
- Confidence with formal protocol, layered government approvals, tight response windows and fast-turnaround announcements
- Strong commercial acumen: P&L ownership, retainer burn and margin management
- Executive presence, excellent written and verbal communication, and a structured, detail-oriented way of working
Nice to have
- Arabic fluency (written and spoken), a significant advantage for government client relations and Arabic copy review
- Familiarity with Abu Dhabi Government brand guidelines and protocol
- Experience with digital project management tools and media reporting platforms
Who should apply
This role is for senior agency account leadership professionals. Applications from sales, business development, finance or other non-agency backgrounds will not be considered.
How to apply
Please include your CV and, in your application, state:
- Your expected monthly salary (AED)
- Your notice period and earliest start date
Applications without salary expectations and availability will not be reviewed.
Application Question(s):
- What is your expected monthly salary in AED?
- What is your notice period, and what is the earliest date you could start?
Experience:
- agency account management: 8 years (Preferred)
Work Location: Hybrid remote in Abu Dhabi (Abu Dhabi)
