Arabic Staff for Office & legal & PRO Work

Cars4me
Location: Dubai
Employment type: Full-time
Salary: AED 4,500–7,000/month
Published: 27 Oct
Application deadline: 10 Nov

# Hiring: Arabic-Speaking Customer Relations, Sales & PRO Executive

**Location:** Dubai, UAE

**Employment Type:** Full-time

**Salary:** AED 4,500–6,000 + performance incentives, depending on experience

### Job Overview

We are looking for a confident, professional and results-oriented Arabic-speaking executive to manage customer relations, sales follow-ups, escalated complaints and PRO-related administrative work.

### Key Responsibilities

* Communicate with Arabic- and English-speaking customers.

* Handle customer complaints, escalations and difficult situations professionally.

* Support sales activities, negotiations, lead follow-ups and deal closures.

* Coordinate documentation, applications, renewals and government-related procedures.

* Liaise with relevant government departments and service centres.

* Maintain customer records, prepare reports and track pending cases.

* Coordinate with management and other departments to resolve issues efficiently.

### Requirements

* Fluent in Arabic and English, both spoken and written.

* Previous UAE experience in customer relations, sales, escalation management or PRO services.

* Strong communication, negotiation and problem-solving skills.

* Good knowledge of UAE government procedures and online portals if handling PRO duties.

* Proficient in Microsoft Office and customer management systems.

* Ability to work independently and handle sensitive customer situations professionally.

* UAE driving licence is an advantage.

### What We Offer

* Competitive fixed salary.

* Performance-based incentives.

* Yearly increment

* Company car

* Professional working environment.

* Opportunity for career growth.

**Interested candidates:** Please share your updated CV highlighting your Arabic proficiency, UAE experience, sales achievements and PRO expertise.

Pay: AED4,500.00 - AED7,000.00 per month

Work Location: In person

Customer follow-upsCustomer relationship management softwareInternal stakeholder coordination for service deliveryCustomer records maintenanceCustomer communicationOffice management softwareCustomer complaint handlingCross-functional coordinationCollaboration with local authoritiesCustomer relationship buildingClear and respectful communicationLiaising with government officialsStakeholder liaisonNegotiation closing techniquesCRM system managementEscalation managementInternal department liaisonClient relationship management (CRM) softwareClient database systemsNegotiation with external counterpartiesBasic office productivity softwareProfessional communication with external stakeholdersRecords managementClient servicesCustomer engagementManaging challenging conversationsCustomer relationship management software for clientsInterpersonal coordinationCustomer relationship management systemsClient negotiationInternal team coordination on customer issuesClient relationship management softwareClient communication managementLead trackingProfessional communication with clients or visitorsInterdepartmental customer issue resolutionCalm communication in sensitive situationsCRM system proficiencyProductivity softwareClient escalation and complaint management
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