Workshop Administrator
Drive Auto GarageOur Garage is looking for an applicant that is least bilingual (English and Hindi or Urdu) and having a minimum 1 year related work experience for the same industry. The job duties are (but not limited to) as follows:
- Greet customers and interact with them to understand their vehicular problems. Obtain complete customer information and update the system database.
- Prepare the cost estimates including the services and repair costs and the cost of spare parts, if needed.
- Maintain and manage a daily record of repairs and services of vehicles undertaken and completed.
- Handle and manage softly the minor complaints and irritants with the customers.
- Educate customers on maintaining their vehicles free from troubles and problems.
- Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws.
- Maintain stock and verify the parts used.
Job Types: Full-time, Permanent
Pay: Up to AED2,500.00 per month
Work Location: In person
Equipment service record-keepingPreliminary cost estimatesCustomer records maintenanceCustomer communicationCustomer complaint handlingMaintenance inventory managementCustomer relationship buildingAutomotive estimatingInventory checksProfessional interactions in public areasGreeting customersDirect client contactMaintenance documentationMaintenance activity documentationSpare parts inventory oversightCustomer engagementCustomer relationship managementCost estimate preparationClient educationRepair estimationHazardous waste disposalHandling difficult clientsClient education/trainingCustomer data entry