Sales Consultant

Job Description: Sales Consultant – Home Furnishing Showroom

Department: Retail Sales
Industry: Home Furnishing, Building Materials & Home Improvement

Role Overview

We are looking for a customer-focused and target-driven Sales Consultant for our retail showroom. The ideal candidate should have experience in retail sales and product knowledge across tiles, furniture, sanitaryware, hardware, Blinds/Curtain/Wallpaper, and electrical products. The role involves assisting customers, recommending suitable products, driving sales, and delivering an excellent customer experience.

Key Responsibilities

• Welcome customers, understand their requirements, and recommend suitable products based on their needs and budget.
• Promote and sell tiles, furniture, sanitaryware, hardware, and electrical products.
• Provide accurate product information, specifications, pricing, and product comparisons.
• Achieve monthly sales targets and maximize sales through cross-selling and upselling.
• Prepare quotations, process orders, and coordinate with relevant teams for stock availability, delivery, and installation, where applicable.
• Follow up on customer enquiries, quotations, and pending orders to convert leads into sales.
• Maintain strong customer relationships and ensure a high level of customer satisfaction.
• Keep showroom displays attractive, organized, and well-stocked in coordination with the concerned team.
• Maintain accurate sales records and customer information.
• Stay updated on product features, new arrivals, promotions, and competitor offerings.

Skills, Qualifications & Experience

• High school diploma or equivalent; a diploma or degree in Sales, Business, or a related field is an advantage.
• 2–5 years of experience in retail sales, preferably in home furnishing, building materials, or home improvement showrooms.
• Good product knowledge and sales experience in tiles, furniture, sanitaryware, hardware, and electrical products.
• Strong communication, negotiation, interpersonal, and customer service skills.
• Ability to understand customer needs and recommend appropriate products.
• Proven ability to achieve sales targets and handle customer enquiries effectively.
• Basic computer skills and experience with POS or sales systems.
• UAE or GCC retail showroom experience is an advantage.

Key Performance Indicators (KPIs)

• Monthly sales target achievement.
• Customer enquiry-to-sales conversion rate.
• Average transaction value and cross-selling performance.
• Customer satisfaction and repeat business.
• Follow-up effectiveness and order accuracy.

Pay: From AED3,300.00 per month

Work Location: In person