Van Salesman - Ice Cream - Food and Beverage Only
Mihan Ario General Trading LLCVan Salesman Dairy, Ice Cream & Beverages — Field Sales
Job Purpose
The Van Salesman is responsible for the direct sale and delivery of dairy, ice cream, and beverage products to retail, wholesale, and food-service outlets on an assigned route. The role combines selling, cash collection, and delivery, and is accountable for growing distribution, revenue, and customer coverage within the territory.
Key Responsibilities
- Sell and deliver products directly to customers on the assigned daily route, following the agreed journey plan and call frequency.
- Achieve monthly sales value and volume targets by SKU, category (dairy, ice cream, beverages), and customer.
- Grow numeric and SKU distribution — actively sell the full product range into every outlet rather than relying on repeat orders of the same few items.
- Onboard new outlets and re-activate lapsed customers to expand the active customer base on the route.
- Maintain accurate stock records in the van (loading, sales, returns, closing stock) and reconcile daily with the warehouse/supervisor.
- Collect payments (cash/cheque/credit as applicable), issue invoices, and ensure timely reconciliation and banking of collections.
- Monitor product freshness and expiry dates; manage stock rotation (FIFO) and process returns/damages per company policy, especially for chilled and frozen items.
- Ensure products are kept at the correct temperature throughout loading, transport, and delivery to protect quality.
- Support merchandising at point of sale — correct shelf/chiller placement, pricing, and stock rotation — in coordination with the Merchandiser where assigned.
- Report competitor activity, pricing, and market intelligence to the Sales Supervisor.
- Build and maintain strong relationships with outlet owners/staff to protect and grow shelf space and order volumes.
- Maintain the delivery vehicle in clean, roadworthy condition and comply with traffic and safety regulations.
- Complete daily/weekly sales and coverage reports (calls made, strike rate, distribution, collections) accurately and on time.
Key Skills & Attributes
- Target-driven with strong negotiation and persuasion skills.
- Reliable, punctual, and disciplined in following route plans and reporting.
- Customer-focused with the ability to build long-term trade relationships.
- Comfortable working independently with minimal supervision.
- Basic familiarity with handheld order-taking devices/apps is an advantage.
Key Performance Indicators (KPIs)
- Monthly sales value & volume vs. target, by category and SKU.
- SKU and customer distribution % (target: minimum 80% of assortment across active customers).
- Number of active/served customers vs. total assigned customer base (coverage %).
- New outlet acquisition and lapsed-account re-activation.
- Cash collection accuracy and timeliness; outstanding/overdue balances.
- Returns/expiry rate (kept within agreed limits).
- Journey plan adherence and call-strike rate.
Requirements & Qualifications
- High school diploma or equivalent; a diploma in sales/business is an advantage.
- 1–3 years of experience in van sales/route sales, preferably in FMCG, dairy, ice cream, or beverages.
- Valid UAE driving license (light vehicle/van) is mandatory.
- Basic numeracy for cash handling, stock reconciliation, and order-taking.
- Good communication skills in English; Arabic, Hindi, or Urdu is an advantage given the customer base.
- Physically able to lift and carry cartons and handle chilled/frozen product loading.
Pay: AED3,500.00 - AED3,501.00 per month
Experience:
- Food and beverage / FMCG in UAE: 3 years (Required)
Location:
- Dubai (Required)
Work Location: In person
Stock rotation monitoringSales persuasionCustomer communicationRetail returns processingInventory control and stock accuracy in logisticsDoor-to-door commercial delivery drivingSales reportingCustomer relationship buildingExpiry date monitoringRetail goods transportCash acceptanceCustomer returns handlingRetail reportingStock rotation managementAccounts receivable managementSales transaction processingCustomer retention techniquesReturns processingFast-moving consumer goods merchandisingCompetitor trackingMaintaining vehicle cleanlinessInventory checksOutbound customer outreachClient rapport buildingCustomer collection follow-upProcessing cash transactionsAdhering to traffic regulationsKPI reportingCold chain logisticsAccount developmentSales invoice generationManagement information reporting for salesDaily operational report preparationClient invoicingReturns processing in distribution operationsNegotiation with external counterpartiesMathsBasic daily or weekly performance report preparationInventory reconciliationClient retention