Employee Relations Specialist

Employee Relations Specialist

Company: SERH Group
Location: Abu Dhabi, United Arab Emirates
Employment Type: Full-time
Department: Human Resources

About SERH Group

SERH Group operates across multiple business sectors, including oil and gas and projects supporting the UAE's energy industry. We are looking for an Employee Relations Specialist to support effective employee relations, HR operations, workplace compliance and the consistent application of company policies.

Job Summary

The Employee Relations Specialist will manage employee relations matters, support the resolution of workplace concerns, coordinate disciplinary and grievance procedures, and help ensure compliance with applicable UAE labour legislation and company policies.

Key Responsibilities

• Handle employee relations matters, including workplace concerns, grievances and complaints, in a fair, confidential and professional manner.
• Support investigations into employee complaints, misconduct and workplace disputes, maintaining accurate documentation.
• Coordinate disciplinary procedures in line with company policies and applicable UAE labour legislation.
• Advise employees and managers on HR policies, employment conditions, workplace conduct and employee-related procedures.
• Support the implementation and review of employee handbooks, HR policies and procedures.
• Maintain accurate employee relations records, case files, investigation reports and disciplinary documentation.
• Monitor employee concerns and recurring workplace issues, recommending appropriate corrective and preventive actions.
• Support employee engagement, workplace communication, conflict resolution and initiatives to improve employee experience.
• Coordinate with HR colleagues and department heads on attendance issues, performance-related concerns, employee welfare and exit processes.
• Ensure confidentiality and appropriate handling of sensitive employee information.
• Support HR audits, compliance reviews and reporting related to employee relations.

Qualifications and Experience

• Bachelor's degree in Human Resources, Business Administration or a related discipline.
• Approximately 4–6 years of relevant experience in employee relations or HR operations.
• Working knowledge of UAE Labour Law and applicable employment regulations.
• Practical experience handling grievances, disciplinary matters, workplace investigations and conflict resolution.
• Strong documentation, reporting, communication and interpersonal skills.
• Ability to handle sensitive matters objectively and maintain confidentiality.
• Proficiency in Microsoft Office and HR systems.
• Experience in oil and gas, contracting, construction or other project-based environments is an advantage.

Pay: Up to AED11,000.00 per month

Work Location: In person