Receptionist/ Bill & Insurance Handling Officer - Dental Clinic
Al Riyady For Auditing of Accounts ESTJob Title: Dental Clinic Insurance & Billing Coordinator / Receptionist
Location: Al Wasl Road, Dubai
Salary: AED 5,000–6,000 per month
Employment Type: Full-time
Job Summary
We are looking for an experienced Insurance and Billing Coordinator who can also manage reception duties. The ideal candidate must have previous experience in a dental clinic and strong knowledge of medical insurance, billing, approvals, claims, and front-desk operations.
Key Responsibilities
- Manage dental insurance approvals, claims submissions, resubmissions, and follow-ups
- Verify patients’ insurance coverage, eligibility, and benefits
- Review treatment information and ensure accurate billing and coding
- Coordinate with insurance companies regarding approvals, rejected claims, and outstanding payments
- Prepare invoices, process payments, and maintain accurate billing records
- Welcome patients and manage clinic reception duties professionally
- Schedule, confirm, and coordinate patient appointments
- Respond to telephone calls, emails, and patient enquiries
- Maintain accurate patient records and protect confidential information
- Coordinate with dentists and clinical staff to support smooth daily operations
- Assist with daily reports, payment reconciliation, and administrative tasks
Requirements
- Previous experience in a similar insurance, billing, and reception role within a dental clinic is mandatory
- Practical knowledge of dental insurance processes, billing, claims, and approvals
- Strong communication and customer-service skills
- Good administrative, organisational, and multitasking abilities
- Attention to detail and accuracy when handling claims, invoices, and patient records
- Proficiency in clinic management systems and Microsoft Office
- Candidates currently based in the UAE are preferred
- Immediate availability is strongly preferred
Interested candidates may apply through Indeed by submitting an updated CV. Only shortlisted candidates will be contacted.
Pay: AED5,000.00 - AED6,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Have you worked in a Dental clinic before?
- Do you have experience managing the front desk/ reception?
- Do you have experience managing billing and insurance process?
Location:
- Dubai (Required)
Work Location: In person
Customer communicationInsurance coverage verificationCustomer service call handlingCoordinating office activitiesAssistance experience in the healthcare industryAdministrative experience within healthcareInbound customer supportEmail customer supportMedical claims processingHandling inbound customer enquiry callsClinical record keepingCustomer booking request managementAccounts receivable managementBilling or payment issue resolutionMedical insurance coverage verificationCustomer appointment bookingProfessional interactions in public areasOperations coordinationMaintaining patient confidentialityPatient appointment coordinationGreeting customersInbound voiceFront desk or reception query managementPatient administration systemsOverseeing health insurance pre-authorisationExperience at health clinicsAccurate management of transaction recordsMedical schedulingConfidential handling of client informationClient invoicingMedical insurance billingAppointment scheduling call handlingFinancial records managementConfidential record keepingClient servicesReception dutiesPatient reception desk greetingHealth record trackingMulti-channel communication handlingClient communication management
