Clinic Insurance & Billing Coordinator cum Receptionist - Dental clinic
Al Riyady For Auditing of Accounts ESTJob Summary
We are looking for an experienced and well-organized Clinic Insurance & Billing Coordinator cum Receptionist with prior experience working in a dental clinic. The ideal candidate must have hands-on experience in dental insurance processing, billing, claims management, and front-desk operations to ensure smooth daily clinic functioning and an excellent patient experience.
Key Responsibilities
- Handle dental insurance approvals, eligibility verification, pre-authorizations, and claims submissions.
- Manage insurance claims, follow-ups, resubmissions, and rejected or denied claims.
- Prepare and process patient invoices, treatment estimates, receipts, and billing records.
- Coordinate with insurance companies and third-party administrators (TPAs) regarding approvals, claims, and payments.
- Manage patient registration, appointment scheduling, confirmations, and front-desk enquiries.
- Welcome patients professionally and ensure a smooth check-in and check-out process.
- Maintain accurate patient records, insurance documentation, and billing information.
- Coordinate with dentists and clinic staff regarding treatment plans, insurance coverage, and patient payments.
- Handle cash, card payments, and other payment transactions, as required.
- Ensure compliance with clinic policies and applicable healthcare insurance and billing procedures.
Requirements
- Mandatory: Previous experience working in a dental clinic with a similar setup.
- Mandatory: Hands-on experience in dental insurance and billing.
- Familiarity with dental insurance claims, pre-approvals, resubmissions, and payment follow-ups.
- Experience in reception, patient coordination, and appointment management.
- Ability to multitask and work efficiently in a fast-paced clinical environment.
- Immediate availability to join is strongly preferred.
Pay: AED5,000.00 - AED6,000.00 per month
Application Question(s):
- Are you currently working in a dental clinic or have you worked in one previously?
- Are you experienced in handling reception duties, patient appointments, and billing simultaneously?
Work Location: In person
Collaborating with healthcare professionalsInsurance coverage verificationAssistance experience in the healthcare industryAdministrative experience within healthcareMedical claims processingCash acceptanceCustomer booking request managementClient coordinationMedical insurance coverage verificationCustomer appointment bookingProfessional interactions in public areasOperations coordinationPatient appointment coordinationPatient admissions processingIn-person customer serviceDirect client contactProcessing cash transactionsFront desk or reception query managementOverseeing health insurance pre-authorisationExperience at health clinicsMedical schedulingClient invoicingMedical insurance billingPatient check-inRecords managementMedical recordsReceipt issuanceReception dutiesPatient reception desk greetingPayment card processingFee collection administrationPolite customer interaction at the counterDental office experiencePatient orientationHandling patient enquiriesUpdating patient recordsClaims assistanceClaims documentation managementPatient registrationDocumentation handling
