Medical Receptionist (Aesthetic Clinic)
Al Riyady For Auditing of Accounts ESTJob Description
We are looking for a professional, friendly, and customer-oriented Medical Receptionist to join our aesthetic clinic in Dubai. The ideal candidate should have excellent communication and organizational skills, a professional appearance, and experience in front desk operations, preferably within an aesthetic, dermatology, or medical clinic.
Key Responsibilities
- Welcome and assist patients, ensuring a professional and positive clinic experience.
- Manage appointments, confirmations, rescheduling, and follow-ups.
- Handle incoming calls, WhatsApp messages, emails, and patient inquiries.
- Coordinate appointments and daily schedules with doctors, nurses, and therapists.
- Provide general information about aesthetic treatments, services, packages, and promotions within the scope of the role.
- Manage patient registration, medical records, billing, payments, and receipts.
- Follow up with patients and support patient retention and satisfaction.
- Maintain patient confidentiality and ensure the reception area is organized and presentable.
- Assist with daily administrative tasks and ensure smooth clinic operations.
Requirements
- Previous experience as a Medical Receptionist, Front Desk Executive, or Patient Coordinator is preferred.
- Experience in an aesthetic, dermatology, or medical clinic is an advantage.
- Excellent communication and customer service skills.
- Professional appearance, positive attitude, and strong interpersonal skills.
- Good computer skills and familiarity with appointment booking systems.
- Ability to multitask, organize schedules, and handle patient inquiries professionally.
- Fluency in English is required; Arabic or other languages are an advantage.
- Candidates currently residing in the UAE are preferred.
Pay: AED4,000.00 - AED5,000.00 per month
Application Question(s):
- Do you have previous experience working as a medical receptionist or front desk receptionist in a clinic?
- Do you have experience working in an aesthetic, dermatology ?
- Are you currently residing in the UAE and available to work in Dubai?
- Are you comfortable handling patient appointments, phone calls, WhatsApp inquiries, and billing?
- Nationality ?
- what is your salary expectation and you are immediate joiner ?
Work Location: In person
Customer service call handlingCoordinating office activitiesPublic service counter supportCustomer relationship buildingAssistance experience in the healthcare industryAdministrative experience within healthcareInbound customer supportEmail customer supportMaintaining an organised workspaceHandling inbound customer enquiry callsHealthcare scheduling softwareCustomer booking request managementPhone communicationSpecialty care clinic experienceCustomer support experience within the healthcare industryClear and respectful communicationCustomer appointment bookingProfessional interactions in public areasMaintaining patient confidentialityPatient appointment coordinationGreeting customersInbound voiceAppointment confirmation callsFront desk or reception query managementExperience at health clinicsAppointment scheduling softwareMedical schedulingConfidential handling of client informationPatient check-inMedical recordsAppointment scheduling call handlingClient retentionConfidential record keepingClient servicesReceipt issuanceDermatology practice experienceReception dutiesInterpersonal coordinationPatient reception desk greetingMulti-channel communication handling
