Clinic Insurance & Billing Coordinator cum Receptionist
Al Riyady For Auditing of Accounts ESTJob Description
We are looking for a professional, organized, and patient-focused Clinic Insurance & Billing Coordinator cum Receptionist to join our medical team in Dubai. The ideal candidate should have experience in medical insurance coordination, billing, claims processing, and front-desk operations within a clinic or healthcare facility.
Key Responsibilities
- Welcome patients, manage appointments, and handle phone calls and inquiries.
- Register patients and maintain accurate patient records in the clinic management system.
- Verify medical insurance eligibility, coverage, benefits, and co-payments.
- Obtain insurance pre-approvals and coordinate with insurance companies and TPAs.
- Process medical billing, insurance claims, and patient payments accurately.
- Submit insurance claims and follow up on pending, rejected, or denied claims.
- Handle cashiering, issue receipts, and perform daily payment reconciliation.
- Coordinate with doctors, nurses, and management to ensure smooth clinic operations.
- Maintain proper documentation and ensure patient confidentiality.
- Follow applicable UAE healthcare regulations, insurance procedures, and clinic policies.
Requirements
- Previous experience in a medical clinic or healthcare facility is preferred.
- Practical experience in medical insurance, billing, claims submission, and reception duties.
- Knowledge of UAE health insurance procedures and DHA requirements is an advantage.
- Familiarity with insurance company and TPA portals and clinic management software.
- Good communication, customer service, and organizational skills.
- Proficiency in English
- Ability to multitask, work under pressure, and maintain attention to detail.
Pay: AED5,000.00 - AED6,000.00 per month
Application Question(s):
- How many years of experience do you have in medical insurance and billing in the UAE?
- Do you have experience with insurance pre-approvals, claims submission, and rejection follow-up?
- Do you have experience working as a receptionist in a medical clinic?
- Are you familiar with UAE health insurance procedures and DHA requirements?
- Nationality ?
- What is your salary expectation and can you join immediately ?
Work Location: In person
Medical insurance eligibility and coverage verificationInsurance pre-approvals and claims processingMedical billing and claims follow-upPatient registration and record keepingAppointment management and receptionPayment processing, cashiering, and reconciliationCoordination with clinical staffPatient confidentialityCommunication, customer service, and organizationEnglish proficiencyFamiliarity with insurance company and TPA portals and clinic management software
